Frequently Asked Questions

For answers to questions not listed here, please check the Support Page.

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Q: How do I enable Cookies on my iPhone?
A: myF2P is very dependent on Cookies for security and speed of operation. By default, Cookies are enabled on your iPhone. If you have disabled them, simply hit the Menu button, tap the Settings Button and select Safari and minimally set accept cookies From Visited. You will need to re-boot the iPhone to change this within Safari. Hold the Menu and Power buttons down for 20 seconds until the Apple logo appears. After the iPhone stabilizes, go to your F2P site to resume normal operation.

Q: Once I make files available to my iPhone, can I view the files through the iPhone?
A: Yes, that's the power of Files2Phones, your data, on demand, in the palm of your hand.

Q: What new features are planned for the December 2007 release?
A: Revision 2.2. will incrementally release during December providing real-time cursor-tracking in the iPhone viewport. We will also attempt to feed keystrokes in real-time into the target text window avoiding the intermediate field. We will also allow some application specific options that you can set in the right-click menu of the private directory. These will allow you to control the behaviour of block-marking and more... Remember, with your Files2Phones subscriptions you are NEVER charged for software support or upgrades.

Q: How do I make my desktop files available for viewing on my iPhone?
A: After Registration, use the convenient file tree structure under Your Computer in the F2P desktop client software to select the particular files, or entire directories, that you want to make visible on your iPhone, then drag and drop them on the Folders in the F2P Folders area. The Access History is displayed in the Activity log and identifies who, when and how your data was accessed.

Q: How do I apply security controls over access to my files?
A: Files2Phones includes mutliple security options to protect your files and directories. Access to the Public area is typically open to anyone who has your personal myF2P page address. The Private area is your personal area, containg those files you wish to protect from general access by means of a password. The Guest area contains those files you wish to make available for access in a more controlled manner. As such, access to the Guest area is managed by guest username and password, even optionally by time frame, for total granularity of control. - for example, a file only available between 2pm and 4pm (times selected here reflect the time zone of the desktop computer) even with the correct username and password.

Q: What are mime-converters?
A: Mime types are classes of encoding for files like .jpg (picture) or .swf (flash movie). The iPhone supports many different Mime types but does not support many movie or Flash formats. Files2Phones has made provision for 3rd-party conversion programs to allow you to convert these on you home PC dynamically while viewing web pages if you want to see them. We hope that as Files2Phones evolve that developers will make these available..

Q: What is the Desktop Snapshot option in the F2P File Directory?
A: This feature displays the content currently visible on the PC screen directly to your iPhone. For example, call a colleague and ask them to launch any application on your desktop. When you click the Desktop Snapshot on your iPhone, you immediately see that image. If you have multiple monitors, you can see them all.

Q: What is the Web Cam option in the F2P File Directory?
A: This feature lets you display a dynamic view of the Web Cam right on your iPhone by clicking the Web Cam icon itself. You can take a still shot and optionally email it to anyone by clicking the Web Cam name. Use it for security when you are traveling or check in for the view anytime.

Q: What is the Photo option in the F2P File Directory?
A: Capture any photo with your iPhone, email it to your photo mail address at your personal myf2p.com web page which publishes the image for immediate global access over the Internet.

Q: Can I install Files2Phones on multiple PCs, do I need multiple licenses?
A: You need one Files2Phones license for each PC where Files2Phones is concurrently running. By starting a 2nd PC Files2Phones server, the 1st server will be automatically disconnected.

Q: Is there a Mac version of Files2Phones?
A: Files2Phones is a Windows application. Parallels, Inc., VMWare Fusion and Bootcamp have confimed it's proper operation in their emulators making the MAC files fully available to you via Files2Phones.

Q: How do I uninstall Files2Phones?
A: To uninstall Files2Phones, simply open Add/Delete programs in Control Panel or Programs & Features in Vista, locate Files2Phones and choose Uninstall.

Q: What ports do I open?
A: See Connecting Online-Direct, with information about opening ports for the PC2Me and Files2Phones Servers.

Q: How do I troubleshoot audio issues?
A: Audio is sent to the PC2Me Plus native app from the F2P or PC2Me Server on your computer. See Troubleshooting Audio for info about troubleshooting audio issues.

Q: What are my Files2Phones license options?
A: After an initial free trial period, you need to purchase an F2P Server license. Please see My Options for information about the Files2PHones and PC2Me options, or Buy Now to order a F2P Server license.