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FAQ - Kaspersky

Document number: faqKSF-04
Copyright (c) 2001-2008 1stWorks Corporation. All rights reserved.






Products tested - Kaspersky Internet Security 8.0.0.454(a) 10/1/2008. Kaspersky Internet Security 70.1.325, 4/11/08. Kaspersky Internet Security 6.0, 5/1/07.

If you have Kaspersky Internet Security or Anti-virus, and Files2Phones is online but you can't connect to it, then please follow the steps for configuring Kaspersky. See Configure

You must re-configure Kaspersky after updating your revision of Files2Phones. See Reconfigure Kaspersky.


Notes:

  • Pause Protection
    You can turn Kaspersky off temporarily long enough to test the connection from your iPhone to your F2P server. To pause Kasperksy, right-click the Kaspersky icon and select Pause Protection and then select an option such as In 1 minute.

  • Norton firewalls
    If you have previously installed Norton Internet Security or Norton Personal Firewall, Files2Phones may be unable to connect until you completely remove the remnants of the Norton software that are left behind by their uninstall, even if you have configured Kaspersky correctly. See Norton.

The Kaspersky website is at www.kaspersky.com.






Configuration instructions

  1. Right-click the Kaspersky icon in the lower right corner of your Windows taskbar.

  2. Select Settings.

  3. In the Settings window:

    For Version 6: click Protection
    For Version 7: click Threats and Exclusions
    For Version 8: click Threats and Exclusions

  4. In the panel on the right, click Trusted Zone.

  5. In the Trusted Applications tab (of the Trusted Zone window):

    If your F2P server is in the list of programs, click it, and then click Edit.

    If your F2P server is not in the list of programs, click Add, then Applications, and click the listing for your F2P server. Note: if your F2P server is not in this list:

    1. Click Browse (and if you see a second Browse button, click Browse again.)

    2. Select My Computer, then C://(local) drive, then Program Files, then 1stWorks, then F2P, then BIN, then F2P (or F2P.exe) and click OK.

  6. In the next window, check all the checkboxes and click OK. See version instructions below.

    Version 8.0: In the Exclusions for Application window, check all three options, and click OK. The options are:
       - Do not scan opened files
       - Do not monitor application activity
       - Do not scan network traffic




    Versions 6.0 and 7.0: In the Trusted Application window, check all four options, and click OK. The options are:
       - Do not scan opened files
       - Do not restrict application activity
       - Do not restrict registry access
       - Do not scan network traffic



  7. In the Trusted Zone window, click OK.

  8. In the Settings window, click Apply, then OK.

  9. Close and re-start your F2P server.






Kaspersky 8.0 Screenshots

The following screenshots are for Kaspersky Internet Security 8.0, taken October, 2008




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Kaspersky 7.0 Screenshots

The following screenshots are for Kaspersky Internet Security 7.0, taken May, 2007




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Kaspersky 6.0 Screenshots

The following screenshots are for Kaspersky Internet Security 6.0, taken May, 2007


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Reconfigure Kaspersky

  1. Right-click the Kaspersky icon in the lower right corner of your Windows taskbar.

  2. Select Settings.

  3. In the Settings window:

    For Version 6: click Protection
    For Version 7: click Threats and Exclusions
    For Version 8: click Threats and Exclusions

  4. In the panel on the right, click Trusted Zone.

  5. In the Trusted Applications tab, select the entry for your F2P server and click Edit.

  6. Un-check all options except the first, and click OK. (In Version 8.0, un-check the second and third options. In Versions 7.0 and 6.0, un-check the second, third, and fourth options.)

  7. In the Trusted Zone window, click OK.

  8. In the Settings window, click Apply.

  9. Click Trusted Zone again, select your F2P server and click Edit again, check all options and click OK, OK, and Apply again.

  10. Click OK, close and re-start your F2P server.



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Norton Internet Security note
If you have previously installed Norton Internet Security or Norton Personal Firewall, your F2P server may be unable to connect until you completely remove the remnants of the Norton software that are left behind by the Norton uninstall, even if you configure Kaspersky correctly. Symantec Corporation provides a Norton Removal Tool to remove remnants of prior installations. See the Norton Removal Tool article at the Symantec website.

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Inbound Ports - 7.0

These instructions are for version 7.0.

If you are configuring a direction connection, you may need to allow incoming connections through Kaspersky as well as through your router or other firewalls.

1. Open Kaspersky. In the main screen, click the Protection button, then Firewall, then Configure.

2. In the Settings: Kaspersky Internet Security window, select Firewall, and under "Enable Filtration System", click Settings.



3. In the Settings: Firewall window, click on f2p.exe in the Application list, and click Edit.

4. In the Edit rules for f2p.exe window:
a. Click Add
b. Type a label for the rule (such as "Incoming TCP")
c. In the Rule Description, select Allow Inbound & Outbound TCP connections, where:
d. For Local Port, type the port number you are using for your F2P Server (such as 8280, which is shown here as an example).



5. Click OK.


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Edited October 31, 2008